Saturday, January 20, 2007

Analysis: Contextual Inquiry

They were stressed, which showed in their behavior and certain traits..
The users were in their work environment from morning 9 till at least 7 in the evening with no breaks for refreshing themselves from the continuous stress
The various channels which were building high stress levels were of work, patients, phone calls ( landline, intercom and personal cell phones ), attendees, nurses, emergency cases ,un-called for night shifts etc. and life does not end here, it starts again when they go home.
Most of the doctors, and hospital people were suffering from balding and severe hair loss.
Especially doctors have the stress related problems since their 10th standard, when every mark they gain is important for them to score high and maintain their position.
They do meditation to do away with stress at some points of time.

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